What needs to happen first
At home, in hospital, in a care home or elsewhere: the first steps differ. We show you whom to inform first.
The next stepsFunerals and advance planning in Olten
The first step is enough.
When someone dies, everything suddenly seems equally important. Nisio AG puts the tasks in a clear order, handles the necessary coordination and gives you time for the decisions that are personal.
Personal support
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What needs to happen now. And what can wait.
We tell you which office must be informed first, which documents will be needed later and which decisions can still wait. We then coordinate the agreed steps with authorities, the cemetery, the church and other parties.
What Nisio coordinates for you
Transfer, formalities, appointments, cemetery, ceremony and printed matter are coordinated reliably.
Services and processWhat remains your decision
The funeral type, ceremony and forms of remembrance should suit the deceased person and the family.
View the optionsCreate clarity in good time
Funeral wishes, advance care mandate, living will and estate matters can be arranged clearly and without time pressure.
Explore advance planningWhat needs to happen first
If someone has died at home, first notify the family doctor, their deputy or the emergency doctor. In an extraordinary death, the police must also be informed. In hospital or a care home, staff explain the next steps.
Once the initial formal notification has been made, we clarify what comes next. You do not need to have every document ready or to have decided on the funeral.
- Inform the doctor or responsible office
- Have the medical death certificate issued
- Call Nisio AG for further organisation
- Gather additional documents afterwards
What Nisio coordinates for you
After the first call, we coordinate the agreed tasks with authorities, the cemetery, the church, funeral speakers and other parties. You know what Nisio handles and which decisions remain yours.
- Transfers and repatriations
- Formalities and appointments
- Ceremony and viewing
- Circulars, notices and thank-you cards
- Coordination with cemetery, church and other offices
What can wait for your decision
The funeral type, ceremony, music, printed matter and personal forms of remembrance do not have to be decided during the first call. We explain the options and their costs so that you can decide at your own pace.
- Funeral type and burial
- Ceremony and personal elements
- Circulars and thank-you cards
- Costs and individual wishes
Advance planning before decisions become urgent
Funeral wishes, a living will, an advance care mandate, estate matters and the digital estate can be clarified early. Relatives then know what is wanted and who is responsible for what.
Nisio AG advises you personally in Olten or, where suitable, at your home. Agreed wishes, documents and responsibilities are recorded clearly.
- Record funeral wishes
- Advance care mandate and living will
- Estate and administration
- Relieve relatives
Trust and insight
What relatives say about our support
Wir haben die Dienste von Nisio Bestattungen schon 2x in Anspruch genommen und waren mehr als zufrieden.
Wir wurden sehr respektvoll und mit viel feingefühl unterstützt und begleitet. Insbesondere Herr Räber war sehr einfühlsam, hat uns die benötigte Zeit gegeben.
Als mein Grossvater verstarb, nahmen wir mit Herrn Räber Kontakt auf. Das Wichtiste wurde bereits am Telefon geklährt.
Als mein Grossvater verstarb, haben wir bei Nisio Bestattungen eine sehr sympatische, kompetente und einfühlsame Beratung durch Herrn Räber bekommen.
War eine sehr gute, kompetente Beratung und freundliche Mitarbeiter. Der letzte Abschied meiner geliebten Freundin war gut abgelaufen.
FAQ
Frequently asked questions
What is the first step after a death?
At home, notify a doctor or emergency doctor first. In hospital or a care home, staff explain the process. We can then take over the further organisation.
Do I have to decide everything immediately?
No. The necessary formal steps come first. Funeral type, ceremony, printed matter and personal details can be discussed calmly afterwards.
Which documents are helpful?
Death certificate, identity document, family record book, residence permit where applicable, existing planning documents and known funeral wishes are helpful.
How much does a funeral cost?
It depends on funeral type, transfer, crematorium, grave, ceremony, printed matter and personal wishes. We estimate costs based on the concrete situation.
Which funeral types are possible?
We support cremations, inhumations, natural burials, burial crypts, urn burials and personal forms of remembrance.